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DoubleTree by Hilton Melaka
Jalan Melaka Raya 23, Hatten City, 75000 Melaka, Malaysia
4.9/5
99% гостей рекомендуют
Описание
DoubleTree by Hilton Melaka is a five-star international chain hotel under Hilton Group. Located within the Hatten City complex in Melaka and adjacent to Elements Mall, it is approximately 4 kilometres from the UNESCO World Heritage-listed Melaka Old Town and Jonker Street Night Market, a 10-minute drive away. It is a popular upscale mid-range hotel for travellers visiting Melaka’s historic sites. A signature perk of the hotel: guests receive the classic Hilton chocolate chip cookie upon check-in at DoubleTree by Hilton.
The hotel features 273 guest rooms with a wide selection of room types. Rooms boast a modern and minimalist design, equipped with complimentary high-speed WiFi, individual air-conditioning, tea and coffee making facilities, a 48-inch LED TV and rain shower bathrooms. Rooms on higher floors offer city or Straits of Melaka sea views. Connecting rooms and accessible rooms are available, and cribs can be requested subject to availability.
On Level 13, the hotel has a popular outdoor infinity pool. Other facilities include a 24-hour fitness centre, sauna, steam room, kids’ club, business centre and multi-function meeting rooms. Complimentary parking with electric vehicle charging stations is provided. The entire hotel is smoke-free. There are multiple dining outlets on-site: Makan Kitchen serves buffet breakfast blending Malay, Nyonya, Chinese and Indian flavours; Tosca is an Italian restaurant offering Italian cuisine with a scenic terrace; The Axis Lounge serves coffee and light bites. 24-hour in-room dining service is also available.
Доступные номера
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Правила
Заезд
15:00
Выезд
12:00
Политика отеля
Check-in & Check-out
Check-in Time: After 15:00
Check-out Time: Before 12:00
Front Desk Service: 24-hour front desk
Check-in Requirements: A photo ID and credit card must be presented upon check-in. The name of the credit cardholder for the reservation must match the guest’s name. Third-party payment is not accepted.
Age Restriction: The guest checking in must be 18 years of age or older.
Deposit Policy
Deposit Amount: MYR 500 per room
Refund Method: Full cash refund upon check-out after room inspection, provided no damages are found.
Children & Extra Bed Policy
Children Stay: Children of all ages are welcome.
Adult Rate Policy: Guests aged 18 and above will be charged as adults.
Crib: Complimentary cribs available for children aged 0–2, subject to availability.
Extra Bed: Extra beds are not available at the hotel.
Children Sharing Room: Children under 18 stay free when sharing existing bedding with a paying adult.
Children's Breakfast Charges
5 years old and below: Free
6–11 years old: RM 30.00 per person
12–17 years old: RM 56.00 per person
Breakfast Type: Buffet breakfast (Halal, Asian flavours), available at an additional charge.
Smoking Policy
- The hotel is a fully smoke-free property with non-smoking rooms.
- A cleaning fee of RM 500 will be charged for smoking in guest rooms.
- Designated smoking areas: Ground Floor mall entrance area and Level 13 ballroom foyer outdoor area.
Pet Policy
Pets are not permitted on the premises, including service animals.
Tourism Tax
- Effective 1 January 2023, foreign guests are required to pay Tourism Tax of RM 10 per room per night.
- This tax is not included in the room rate and shall be paid upon check-in.
- Guests with a valid Malaysian Identity Card (MyKad) or Permanent Resident Card (MY PR Card) are exempted.
Parking Policy
Self-Parking: Complimentary
Valet Parking: RM 35.00 per use
EV Charging: Charging stations are available on-site.
Parking Type: Covered and secured parking bays
In/Out Privileges: Multiple entry and exit is not permitted.
Cancellation & Prepayment Policy
- Cancellation and prepayment policies vary according to room type / rate type.
- Please check the specific rate terms at the time of booking.
Group Bookings
Different policies and supplementary terms may apply when booking more than 9 rooms.
Other Services
WiFi: Complimentary high-speed WiFi throughout the hotel
Luggage Storage: Available
In-Room Safe: Provided in all guest rooms
Daily Housekeeping: Available
Connecting Rooms: Available (subject to confirmation)
Accessible Rooms: Available
Airport Shuttle: Not available
Important Notes
1. Please inform the hotel of your estimated arrival time in advance. You may state it in the "Special Requests" field during booking or contact the hotel directly.
2. All special requests are subject to availability and may incur additional charges.
3. Strongly odorous fruits such as durian and mangosteen are prohibited within the hotel premises (standard rule for hotels in Malaysia).
4. The above policies are subject to the hotel’s official notice. It is recommended to confirm the latest terms with the hotel before booking.
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Местонахождение
Jalan Melaka Raya 23, Hatten City, 75000 Melaka, Malaysia
Отзывы
4.9/5
Отличная .
На основе
6124 отзывы
Отличная .
5599
Очень хорошо
428
Средний
97
Бедные
0
Ужасно .
0
Sophia Berg
04/20/2025 15:52
Could not have asked for more
Check-in was fast and the reception staff were wonderful.
James Takahashi
05/06/2025 11:10
Brilliant hotel with a warm welcome
Check-in was fast and the reception staff were wonderful. The pool area was clean, warm and never felt crowded. The bathroom was spacious with excellent water pressure.
Daniel Moreau
12/21/2025 10:43
Everything was simply outstanding
Breakfast offered a wide variety of fresh and tasty options. Wi-Fi was fast and reliable throughout the property. The pool area was clean, warm and never felt crowded.
Yan Ibrahim
05/14/2026 08:52
Exceeded all our expectations
The room was spotless and beautifully decorated. Breakfast offered a wide variety of fresh and tasty options. Travelling with kids was easy thanks to the helpful staff.
Divya Petrov
02/06/2025 14:38
The best hotel we have stayed at
Plenty of great restaurants and shops within walking distance.
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